Webinars

Professional development is a key objective of the ICFA and online continuing education classes are designed to provide valuable insight and training to our members at every phase of their careers.

webinar

SPEAKER:Bill Perdue,AHFA

Prop 65 for Outdoor Furnishings

Outdoor furnishings sold in the State of California must comply with the requirements Proposition 65, a law requiring consumers to be warned when any product contains any one of the more than 800 chemicals

webinar

SPEAKER:George Gehringer,METAPHOR, llc

Color, Design and Market Trends in Residential Outdoor Products

Gain knowledge on coordination of color palettes, design and style boards.

webinar

SPEAKER:Tom Shay,Certified Speaking Professional

The Masters of Legendary Service!

Learn the techniques the salesperson utilizes to give the customer a pleasant experience.

webinar

SPEAKER:Tom Shay,Certified Speaking Professional

Creating Positive Cashflow with an "Open to Buy"

Principles of proper inventory control and how to apply these to an existing point of sales system.

webinar

SPEAKER:Tom Shay,Certified Speaking Professional

The Magic 8's of Selling

Learn eight ways to identify the types of customers and eight ways to close the sale.

webinar

SPEAKER:Jeanne Kellogg,J. Kellogg and Associates

Understanding Transportion: Part 11 - Claims & Freight Liabilities / Responsibilities

How carriers handle claims, both overcharge and damage, and your company's freight liabilities and responsibilities.

webinar

SPEAKER:Jeanne Kellogg,J. Kellogg and Associates

Understanding Transportion: Rate Making & Rate Negotiation

How carriers determine domestic freight costs and how you can maximize efficiencies for your company and reduce your costs!