Webinars

Professional development is a key objective of the ICFA and online continuing education classes are designed to provide valuable insight and training to our members at every phase of their careers.

webinar
SPEAKER:Matt Monroe,Advisor HR

Money-Saving Programs for ICFA Members

ICFA members can now take advantage of a program designed to help reduce your company’s overall costs and operate more efficiently.

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webinar
SPEAKER:Kaprice Crawford,Home Furnishings Association

Changes in Logistics and How It Impacts Retailers

American Home Furnishings Alliance and the Specialized Furniture Carriers take an in-depth look at the changes going on in the transportation/logistics arena.

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webinar
SPEAKER:Tarsha Polk,

Build Your Marketing Toolkit

Many small businesses and organizations find themselves seeking the right strategies to make their marketing efforts as effective as possible.

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webinar
SPEAKER:Jackie Regan,Dale Carnegie Training

Overcoming Objections

How to overcome customer objections.

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webinar
SPEAKER:Jackie Regan,Dale Carnegie Training

Growing Sales through World Class Customer Service

How to have outstanding customer service.

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webinar
SPEAKER:Dmitry Zolotykh,Dale Carnegie Training

Growing Sales through World Class Customer Service

How to have outstanding customer service.

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webinar
SPEAKER:Bill Perdue,AHFA

Prop 65 for Outdoor Furnishings

Outdoor furnishings sold in the State of California must comply with the requirements Proposition 65, a law requiring consumers to be warned when any product contains any one of the more than 800 chemicals

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webinar
SPEAKER:George Gehringer,METAPHOR, llc

Color, Design and Market Trends in Residential Outdoor Products

Gain knowledge on coordination of color palettes, design and style boards.

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webinar
SPEAKER:Tom Shay,Certified Speaking Professional

The Masters of Legendary Service!

Learn the techniques the salesperson utilizes to give the customer a pleasant experience.

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webinar
SPEAKER:Tom Shay,Certified Speaking Professional

Creating Positive Cashflow with an "Open to Buy"

Principles of proper inventory control and how to apply these to an existing point of sales system.

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