Professional development is a key objective of the ICFA and online continuing education classes are designed to provide valuable insight and training to our members at every phase of their careers.

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SPEAKER:Bob Phibbs,The Retail Doctor

Successful Selling

April 21, 2021 – Active listening and projecting a positive attitude are two fundamentals that lead to successful selling. Join in to learn more.


Federal Flammability Regulations for Outdoor Furnishings

March 17, 2021 - Compliance with the new standard is achieved by displaying products as “intended solely for outdoor use” in all forms of marketing, including advertising, website photography, descriptions of products, catalogs and more.

SPEAKER:Chris Andresen,Dutko Government Relations

Federal COVID-19 Update

February 17, 2021 - As the Biden Administration works on a wide range of initiatives, Chris Andresen presents an update on COVID-19 relief plans, new appointees and nominations along with regulatory policy, trade relations and economic recovery.

SPEAKER:Jay Cantor - Merchant Lynx,Bob Lins - TB Bank

Credit Card Processing & In-Store Financing

January 20, 2021 - ICFA has partnered with two companies to provide members with a savings on operational expenses plus the opportunity to build sales. Merchant Lynx offers credit card processing and TD Bank offers in-store consumer financing.

SPEAKER:Chris Andresen,Dutko GR

60-Minute Take on COVID-19

April 9, 2020 - Amid all of the information being disseminated on the coronavirus, there are important steps that all ICFA members can and should be taking now to best support their business.